SIAC - Serviço Integrado de Atendimento ao Cidadão

Um novo SIAC prestes a abrir em SaurimoProvincial delegation of the Integrated Service of attendance to the citizen (SIAC) will be inaugurated on day 24 of this month in Saurimo, Lunda-Sul, announced the provincial director of public administration, labour and Social Security (MAPTSS), John the Second Ungaji.

The SIAC of Saurimo will have Justice Services for the issuing of identity card, civil registration, property, commercial auto, services of the Ministry of the Interior, ENSA, TAAG, BPC banks, BAI, SUN, among others.

John Second Ungaji said that in this way people will have an exclusive service.

"The SIAC, being a service that brings together several institutions in a unique space facilitates citizen's life and brings the State structures to their own citizens."

SIAC services already exist in the provinces of Bengo, Malanje, Uige, Benguela, Huambo, Luanda and Cabinda.

The Executive is creating facilirem the national citizen identity documents.

Ministro de Estado e da Coordenação Económica visita agência da ENSAThe Minister of State and economic coordination, Engr. Manuel Vicente, visited, Thursday, March 29, the Agency of the ENSA in SIAC Huambo. The visit happened moments after the the country's economic policy Coordinator inaugurate this Integrated Customer Support Service in the Planalto Central. inaug siac huambo 03

During his stay the novel representation of ENSA, Manuel Vicente – did follow the Minister of Public Administration, employment and Social Security Pitra Neto, and the Governor of the province, Faustino Muteka-became aware of the services rendered and products sold by our company on that compound and received a toast from the hands of retail sales Director, Manuel Assis.

At the time, Manuel Assis mentioned that one of the aims of the Company is to increase and expand the business, serving with quality customers.

"We always want to be close to the population, which is why we are the only insurer in the SIAC's and with the representation level of the country's borders, in order to fulfill one of the requirements of Decree 35/09 about the Compulsory Civil liability insurance," he said.

inaug siac huambo 04Por turn, the Secretary of State stressed, during the opening speech, the SIAC helps population of Huambo, entrepreneurs and enables every citizen to participate in the development of the region.

Stress that witnessed the inauguration of the Act still also called "citizen's Shop", members of the provincial government, religious bodies, traditional authorities. By ENSA attended the directors of Marketing, Augusto Tito Matthew, human resources, Sebastian, and other technicians.

Melhor Serviço ao CidadãoThe Integrated Service of attendance to the citizen (SIAC), the Ministry of Public Administration, labour and Social Security, was distinguished with the award of "best service to the citizen", during the ceremony of delivery of trophies to the winners of the categories of innovation award in the Electronic Governance.

The Integrated Service of attendance to the Citizen received the award more important and the Ministry of finance was the most prominent ministerial department to be awarded with two awards: the "Best Online Service" and the "best service Government-Government".

The head of the Office Organization and information technologies of the Ministry of finance, Simão Neto, said that the award is a result of the effort to improve the services provided to citizens, through the existence of a system geared to the management of public finances.

At the gala, attended by representatives of telecommunications and information technologies of the community of Portuguese language countries (CPLP), the Ministry of Commerce has been awarded with the prize "eGov", while the prize for "Innovation" was awarded to the Ministry of petroleum. The prize "Best Information Portal" was for the Ministry of Foreign Affairs and the "Promotion of Electronic Governance" for the Local Government Training Institute, the Ministry of administration of the Territory.

Manuel Man, director-general of the National Centre of information technologies of the Ministry of telecommunications and information technologies, said that the Agency intends to create a network between the offices linked to information and communication technologies in public administration, in order to promote the use of these means citizens. "This ceremony that happens every year aims to distinguish the various services within the Public Administration, with an impact between the ministerial departments and in the provision of service to the citizens," explained Manuel Man, whereas were highlighted the best due to a survey developed by the Ministry of telecommunications and information technologies.

During the ceremony were also assigned eight honorable mentions, which were delivered to the National School of Administration (ENAD), the Multiperfil Clinic and the ministries of Justice and human rights, energy and water, planning and Territorial Development, geology and mines.

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